Two acquired companies, one patient record — without changing how clinicians work.
After the acquisition, both groups kept their old patient systems. Front desks re-entered patient details twice. Doctors checked two charts. A scheduling change in one system silently broke the other. Leadership wanted to consolidate but couldn't risk a "go-live" outage on day one.
We put a quiet bridge between the two systems. A change made in either one shows up in the other within seconds — including the audit trail. Staff kept using the system they already knew. We migrated the data underneath, one department at a time, with the ability to roll back any step.
No frozen waiting rooms. No re-training. By the time the formal cut-over happened, the new system had already been the source of truth for a month.
- →You've acquired (or been acquired) and now run two of everything
- →A "big bang" migration would shut down customer-facing operations
- →Compliance or auditors need to see exactly what changed and when